![]() ![]() I have signed up for the one year plan and expect to have a long and happy relationship. I also used the chat system and it worked well too.Ī five-star rating may be a little high because of the support issue, but certainly higher than four stars. Additionally, for all of Mozys plans, local storage can be integrated (note this can be sans server) as an intermediate step for faster backup and. I was able to talk to someone on the phone to get all of my questions answers. I was able to backup all of my computers in 3-4 days with well over 400-500 GB of data.Īs far as pre-sales support, it was excellent. The speed and reliability seem to be there and that is what is important. I have only had the service for about a week. So what happens if I have a big problem on the weekend? I received a response early Monday morning. The best part is that Zoolz Intelligent Cloud. At any rate, no one contacted me on the weekend. The solution enables users to streamline all data management processes and store data in a secure location. There is no real description of the difference between standard support and premium support. It’s similar to Zoolz’s conventional cloud backup, just kind of the buff and brainy big brother. ![]() I finally found a place where you can email support. We did some digging and decided there was one product that seemed especially perfect for the standard cloud user and it’s called Zoolz BigMIND Home. I had a small problem over the weekend and tried to contact support. The options to tune how fast uploads go are great like the multithreading option and the turbo mode. For the most part, the upload speeds were maxing out at my Spectrum Internet service’s max. BigMind Home offers sophisticated apps and is easy to use, but it lacks private encryption key protection and robust versioning, among other standard online backup capabilities. The uploads were the fastest ever as well as the restore. I signed up for a trial, backed up a 2.5 GB file and followed that with a restore. As a result, I cancelled the service and started looking again.įortunately, I found Zoolz. Zoolz review: interface Zoolz offers a web-based dashboard for users to manage their backups. Worse than that, their software did not detect updates (new files or changes) during the daily update process. The uploads were so slow that it took almost two weeks to backup my computer’s 400 GB of files. I gave them a try and was very disappointed. I looked at all the popular providers and only one offered the simultaneous backup like Crash Plan. And most other services do not allow for simultaneous backup to the cloud and to a local external hard drive. Most other cloud backup services base their model on one computer per backup plan. However, they recently decided to concentrate on the business market and leave the consumer market.Īs a result, I have looked at many alternatives to Crash Plan. I have been using Crash Plan for several years. ![]()
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